Please contact your representative with Fenix Financial or contact customer service at Family Heritage to help answer any additional questions.
For more information about Family Heritage you can contact us by writing to the address below, or by calling or e-mailing a specific department:
Mailing Address
Family Heritage Life Insurance Company of America
6001 East Royalton Road, Suite 200
Cleveland, Ohio 44147
Customer Service
Phone: (440) 922-5222
Fax: (440) 922-5223
To speak with a customer service representative, please call between 8 a.m.- 5 p.m. EST Monday through Friday. Spanish-speaking representatives are available during normal business hours.
Claims
Phone: (440) 922-5151
Fax: (440) 922-5152
For our Agents
Main Agent Line – (440) 922-5252
Agency Accounting – Fax: (440) 922-5120
Agent Licensing – Fax: (440) 922-5122